Tuesday, 3 November 2015

FAQ-IHM Front Office

Q20. Expand E.D.P.
Ans.. Electronic Data Processing.
Q21. Expand P.M.S.
Ans. Property Management System
Q22. Expand H.W.C.
Ans. Handle with Care.
Q23. Expand P.I.A.
Ans. Paid in advance.
Q24. Expand D.P.
Ans. Direct Payment.
Q25. Expand D.N.A.
Ans. Did not arrive.
Q26. Expand R.N.A.
Ans. Registered but not assigned.
Q27. Expand D.N.S.
Ans. Did not stay.
Q28. Expand M.F.C.
Ans. Mail Forwarding Card.
Q29. Expand M.C.O.
Ans. Miscellaneous Charge Order.
Q30. Expand G.R.C.
Ans. Guest Registration Card.
Q31. Expand U.N.D.P.
Ans. United Nations Development Programme.
Q32. Expand W.H.O.
Ans. World Health Orgqnisation.
Q33. Expand F.A.O.
Ans. Food & Agricultural Organisation.
Q34. Expand W.T.O.
Ans. World Tourism Organisation or World Trade Organisation.
Q35. Expand V.I.P.
Ans. Very Important Person.
Q36. Expand V.V.I.P.
Ans. Very Very Important Person.
Q37. Expand C.I.P.
         Ans. Commercially Important Person.
Q38. Expand F.I.T.
         Ans. Free Independent Traveller.
Q39. Expand G.I.T.
         Ans. Group Inclusive Tours.
Q40. Expand H.R.A.C.C.
         Ans. Hotel and Restaurant Approval Classification Committee.
Q41. Expand. F.H.R.A.I.
         Ans. Federation of Hotels and Restaurants Association of India.
Q42. Expand I.L.O.
         Ans. International Labour Organisation.
Q43. Expand F.R.R.O.
         Ans. Foreigner’s Regional Registration Office.
Q44. Expand P.O.S.
         Ans. Point of Sale.
Q45. Expand A.R.R.
         Ans. Average Room Rate.
Q46. Expand A.D.R.
         Ans. Average Daily Rate.
Q47. Expand O-O-O.
         Ans. Out of Order.
Q48. Expand V.P.O.
         Ans. Visitor’s Paid Out.
Q49. Expand V.T.L.
         Ans. Visitor’s Tabular Ledger.
Q50. Expand U.S.P.
         Ans. Unique Selling Proposition.
Q2 Define Duplex.
Q3 Define Penthouse
.
Q5. Define Lanai
Q6. Define Efficiency Room
Q7. Define Hospitality Room
Q8. Define Hospitality Suite.
Q10. Define Interconnecting Room.
Q12. Define Kabana.

         Ans: Bharat Natyam (Tamil Nadu); Kathakali (Kerala)
          Manipuri (Manipur)        Kathak (North India)
             Odissi (Orissa)                                   Kuchipudi (Andhra Pradesh)
             Mohini Attam (Kerala)
Q52. In which month does Sankranth occur?
         Ans. January
Q53. In which month does Republic Day occur?
Q54. In which month does Holi occur?
         Ans. March/April
Q55. In which month does Easter occur?
         Ans. March/April
Q56. In which month does Maharashtra Day occur?
Q57. In which month does Raksha Bandhan occur?
         Ans. July/August.
Q58. In which month does Onam occur?
         Ans. August/September
Q59. In which month does Ganesh Chaturthi occur?
         Ans. August/ September
        
Q60. In which month does Dassera occur?

         Ans. September/ October

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